Standard Terms and Conditions of Sale

Thank you for choosing Beastly Freeze Dried Foods. By placing an order on our website, you are agreeing to the terms and conditions outlined below. These terms apply to all purchases and interactions with our store. Please read them carefully.

Ordering Process

• By submitting an order through our website, you confirm that you agree to these Terms and Conditions of Sale.
• All orders are subject to availability and confirmation. We reserve the right to cancel or limit any order at our sole discretion.
• Orders may be rejected or modified if they appear to be fraudulent, violate our policies, or result from pricing or product listing errors.

Pricing

• All prices are listed in U.S. Dollars and are accurate at the time of listing.
• Prices include applicable taxes unless otherwise noted.
• Beastly Freeze Dried Foods reserves the right to change product pricing at any time without notice. Pricing changes will not apply to orders already placed and confirmed.
• Promotional offers, discounts, and coupons may be subject to expiration or limited availability and may not be combined with other offers unless specifically stated.
• Payment is required at the time of placing the order.
• We accept all major credit cards and PayPal through the website.

Payment

• Payment is required at the time your order is placed.
• We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal via our secure checkout process.
• All transactions are processed using secure payment technology and comply with current PCI-DSS standards.
• Orders will not be processed or fulfilled until payment has been received and confirmed.

Shipping

• Shipping rates are calculated at checkout based on your location and order size.
• Our standard processing and lead time is 10–14 calendar days from the date of purchase. This timeframe covers preparation, freeze-drying, packaging, and fulfillment.
• Once shipped, you will receive a tracking number via email.
• Delivery time depends on the selected carrier and your location. Estimated shipping times do not include the lead time.
• While we strive to fulfill orders quickly, delays may occur due to holidays, weather, supply chain issues, or high order volumes. We are not responsible for delays caused by the shipping carrier or circumstances outside our control.
• We accept returns within 7 days of receipt, provided the product is unopened and in its original packaging.
• Customers are responsible for return shipping costs.

Returns & Exchanges

• We accept returns within 7 calendar days of delivery, provided the product is unopened, unused, and in its original packaging.
• To initiate a return, email us at [email protected] with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the return is due to our error or a damaged/defective item.
• Items received outside of the return window, or in used/damaged condition, may not be eligible for a refund.

Refunds

• Refunds are processed after we receive and inspect the returned product.
• Refunds are issued to the original payment method within 7–10 business days of approval, depending on your financial institution.
• Original shipping fees are non-refundable unless the return is a result of our error (e.g., wrong item or damaged goods).
• We reserve the right to deny refunds for items returned in unacceptable condition or without prior return authorization.
• We make every effort to provide accurate product information and images. However, slight variations may occur.

Product Information

• We strive to provide accurate, detailed descriptions and images for each product on our website.
• Due to the nature of freeze dried foods and variations in natural ingredients, slight differences in color, size, or appearance may occur.
• Nutritional content and ingredient information are provided to the best of our knowledge but may vary slightly from batch to batch.
• We respect your privacy and handle your personal information in accordance with our Privacy Policy.

Allergens and Ingredients

• Some of our products are produced in facilities that may process nuts, soy, dairy, wheat, and other allergens.
• Please read product descriptions carefully and contact us with any specific allergen concerns prior to purchasing.
• Beastly Freeze Dried Foods is not liable for any allergic reactions caused by product consumption.

Privacy and Data Protection

• Your privacy is important to us. All personal information provided when placing an order is handled in accordance with our Privacy Policy.
• We do not sell or share your information with third parties, except as necessary to fulfill your order or as required by law.
• Payment data is handled securely and is never stored on our servers.
• For any inquiries or concerns, please contact us at [email protected].

Limitation of Liability

• To the fullest extent permitted by law, Beastly Freeze Dried Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• In no case shall our liability exceed the purchase price of the product(s) in question.
• We make no guarantees or warranties beyond those expressly stated here or as required by law.
• We reserve the right to update or modify these terms and conditions at any time. Please review them periodically.

Governing Law

• These terms and any disputes arising out of or in connection with them shall be governed by the laws of the State of California.
• You agree to submit to the jurisdiction of the courts located in Sacramento County, California for the resolution of any legal matters arising under these terms.

Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
• The most current version will always be available on our website.
• Continued use of our site or services after changes have been made constitutes your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or need help with an order, please reach out to us:

📧 [email protected]

🕒 Customer Service Hours: Monday–Friday, 9am–5pm PT

By making a purchase, you acknowledge and agree to these terms and conditions. Thank you for choosing Beastly Freeze Dried Foods!

Thank you for supporting Beastly Freeze Dried Foods — we’re proud to serve you!